As the fall semester gets underway, Information Technology Services (ITS) has already been busy working on the many projects planned for this academic year. As we look ahead to the next several months, we would like to thank you in advance for your continued support and cooperation. This newsletter (published each fall) is just one way that we share information about the various services we offer and how different technologies are being used at the university.

A few highlights include:

· The majority of the internal renovations for the Fletcher Jones Computer Center are complete. The new center was designed with innovative teaching and learning in mind.   These labs have varied furniture layouts that accommodate different styles of teaching and learning.  The new space also includes six student collaborative workspaces designed to facilitate teamwork; three are open now and three more coming when the new entry is completed.

· ITS has more than doubled the campus bandwidth to the Internet and is employing various strategies for managing access including providing a higher level of service to all technology enabled classrooms.  

· This fall, the university will undertake a study to look at ways in which the usage of paper and toner can be reduced.  The study will include a review of student printing habits, along with student and faculty focus groups where issues can be discussed.

We hope that this newsletter serves as an overview of the many services our department offers. If you have suggestions and/or recommendations, please
do not hesitate to contact me at extension 8303 or by e-mail at hamid_etesamnia@redlands.edu.

- Hamid Etesamnia

Increase in Internet Bandwidth

 Can you imagine a day where your job did not require the use of the Internet?  Probably most of us cannot. As more resources become web-accessible, the campus requirement for faster access grows.  This summer, ITS more than
doubled the campus bandwidth to the Internet.  One can think of bandwidth as the pipe that leads from the campus to those important web resources; the bigger the opening, the faster the flow of information. 

However, more bandwidth is not the only answer.  ITS is focused on the university’s academic mission and knows that management of that Internet pipeline is crucial.  ITS employs various strategies for managing access including providing a higher level of service to all technology enabled classrooms.  The goal of this action is to promote a positive outcome in locations where internet-based instructional materials are used.  For more information, contact Keri Then at extension 8922.